FRED TOME currently ships orders within South Africa.

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DELIVERY TIMES
 

Estimated delivery times are:

• Major cities: 5–7 business days

• Regional or outlying areas: 7–10 business days

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Delivery times are estimates and may vary during launches, promotions, public holidays or periods of high demand.

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SHIPPING COSTS

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Shipping fees are calculated and displayed at checkout before payment is completed.

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ORDER PROCESSING

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Orders are processed after payment has been successfully confirmed.

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Once your order has been dispatched, tracking information may be sent to the contact

details provided during checkout.

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DELIVERY ADDRESS

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Customers are responsible for providing a complete and accurate delivery address.

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FRED TOME is not responsible for delays caused by incorrect or incomplete delivery information.

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DELAYS

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Courier, weather, operational or other unforeseen delays may occasionally affect delivery times.

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If your order is significantly delayed, contact us at care@fredtome.co.za.

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LOST OR DAMAGED ORDERS

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If your order arrives damaged, appears to be missing or has not been delivered within the expected period, contact us with your order number so we can investigate.

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CONTACT
 

FRED TOME GROUP
Email: care@fredtome.co.za
Website: www.fredtome.co.za