OUR COMMITMENT
 

We continuously work to improve the accessibility and usability of www.fredtome.co.za.
 

Our goal is to follow recognised accessibility practices, including relevant principles of the Web Content Accessibility Guidelines (WCAG), where reasonably possible.
 

This includes working toward:

• clear and readable website content;

• logical website navigation;

• appropriate colour contrast;

• descriptive text for important images where applicable;

• keyboard-accessible navigation;

• clearly labelled links, buttons and forms;

• compatibility with commonly used assistive technologies;

• accessible product information; and

• responsive layouts across desktop, tablet and mobile devices.
   

ONGOING IMPROVEMENTS
 

Accessibility is an ongoing process.
 

As our website, products and digital services develop, we will continue reviewing and improving accessibility across the FRED TOME online experience.
 

Despite our efforts, some content or functionality may not yet be fully accessible in every circumstance.
 

THIRD-PARTY SERVICES
 

Our website may use third-party services, applications or integrations, including payment providers, delivery services, social media platforms and other external technologies.
 

While we aim to work with reputable service providers, FRED TOME may not have complete control over the accessibility of third-party platforms or content.
 

NEED ASSISTANCE?
 

If you experience difficulty accessing any part of our website, completing a purchase or obtaining information about a FRED TOME product or service, please contact us.
 

We will make reasonable efforts to assist you and provide the information or service in an accessible alternative format where reasonably possible.
 

REPORT AN ACCESSIBILITY ISSUE
 

We welcome feedback that helps us improve the FRED TOME digital experience.
 

If you encounter an accessibility issue, please contact:

FRED TOME GROUP
Trading as FRED TOME
Email: care@fredtome.co.za
Website: www.fredtome.co.za
Country: South Africa
 

When contacting us, please describe the accessibility issue you experienced and, where possible, identify the page or feature concerned.
 

We will review accessibility feedback and make reasonable efforts to address identified issues.
 

FRED TOME