INFORMATION WE COLLECT
 

We may collect:

• your name and contact details;

• billing and delivery information;

• order and purchase history;

• account information;

• customer-service communications;

• device, browser and website usage information; and

• marketing preferences.
   

Payment information may be processed securely by third-party payment providers.
 

HOW WE USE YOUR INFORMATION
 

We may use your information to:

• process and deliver orders;

• manage payments, returns and refunds;

• provide customer support;

• communicate order updates;

• improve our website and services;

• prevent fraud;

• send marketing where permitted; and

• comply with legal obligations.
   

SHARING YOUR INFORMATION
 

We may share necessary information with trusted service providers such as payment processors, couriers, website providers and other partners required to operate our business.
 

We do not sell your personal information.
 

COOKIES
 

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse website performance and improve the shopping experience.
 

You may control certain cookies through your browser settings.
 

MARKETING
 

Where permitted, FRED TOME may send information about new products, collections, promotions and brand updates.
 

You may unsubscribe from marketing communications at any time.
 

YOUR RIGHTS
 

Subject to applicable South African law, including POPIA, you may request access to, correction of or deletion of certain personal information we hold about you.
 

You may also object to certain processing or direct marketing.
 

DATA SECURITY
 

We take reasonable measures to protect personal information against loss, misuse, unauthorised access or disclosure.
 

THIRD-PARTY SERVICES
 

Our website may use services operated by third parties, including payment, delivery, analytics and social-media platforms.
 

Their own privacy policies may also apply when you use those services.
 

CHANGES TO THIS POLICY
 

We may update this Privacy Policy from time to time. The latest version will always be available on www.fredtome.co.za.
 

CONTACT
 

For privacy-related questions or requests:
 

FRED TOME GROUP
Trading as FRED TOME
Email: care@fredtome.co.za
Website: www.fredtome.co.za
Country: South Africa
 

FRED TOME